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Richmont Direct
100% Satisfaction Guarantee

It really is quite simple.....
Your satisfaction is very important.

 
That's why all Richmont Direct products are backed by a 100% satisfaction guarantee.    If any product does not meet your expectations for any reason, just return it to Richmont Direct within one year from the date of purchase.    Richmont Direct will happily replace it, allow you to choose a substitute or refund your purchase.    All Richmont Direct asks is that you provide a copy of your Guest Order Form when returning your product.

All this information, along with the proper forms and contact info for Richmont Direct are on the back of the Guest Order Form.


capture your memories foreverBecause of the unique nature of these personalized items, it is imperative that you read and understand the   RETURNS & CANCELLATIONS POLICY


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